Customer service

Account

Account registration

You do not have to register before placing an order. The account will be automatically set up after your first purchase on Amonson Lighting. The email address you entered will be your account name for the next logging in. Setting up account is an easier way to save your information, such as contact and delivery addresses. You can access your information from “my account” tab.

Your privacy information will be kept securely, please read Privacy Policy for more details.

To register a new account, simply click the 'Create an account' link at the top of each page on the website, or join now!

 

Forget password

If you've forgotten your password, you can go on the 'Sign in' link at the top of the page, enter your email address and click 'forgot password'. We'll then send you an email containing a link that will allow you to reset your password online

 

Products

Price

The price of Amonson Lighting’s products is GST included. As our products are factory-direct, the shipping does take a little longer but this is reflected in our prices. Our aim is to deliver high quality at low price.

Assembly and installation

The products are  not pre-assembled unless stated. Please following the instructions to assemble and install the products. Electrician visit is highly recommended for installation of most Amonson Lighting products.

Lead time and delivery

In-stock products dispatches within 24 hrs. However, pre-order products including made-to-order products and custom-made products, normally take 4-8 weeks from the factory to you.

Warranty

We offer 12 months warranty for all products. Amonson Lighting warrants products against defects in materials and workmanship. The damage caused by abnormal use, the power supply faults and inappropriate installation will not be covered.

Contact Us

Where you have any questions or concerns relating to your Order, please immediately contact our Customer First Team.